1: Where does ValueBros get its products?
2: Why is the merchandise that ValueBros sell so affordable?
3: Does ValueBros guarantee the authenticity of its brands?
4: What is ValueBros return policy?
5: How can retailers partner with ValueBros to liquidate merchandise?
6: Who pays for shipping?
7: Do we accept PayPal?
8: What Does F.O.B. Mean?
9: What additional charges are there?
10. How do I have my merchandise delivered and at what cost?
11: How do I pay for Freight?
12: What is a Pallet? And what is a Gaylord?
13: How do you accept payment?
14: What is the minimum and can I buy in smaller quantities?
15: How can I get deals from your company?
16: Can I advertise brand names?
Where does ValueBros get its products?
1: ValueBros purchases overstock, returns, closeouts and wholesale items from major national retail stores, factories, wholsalers and manufacturers. Back to Top
Why is the merchandise that ValueBros sell so affordable?
2: All merchandise is bought in bulk with the consumer in mind. We will not purchase items that we can't heavily discount. Back to Top
Does ValueBros guarantee the authenticity of its brands?
3: Consumers can shop with confidence at ValueBros because we guarantee the authenticity of every product we sell. We inspect, research and validate every item we sell prior to listing it to ensure its quality and authenticity. Back to Top
What is ValueBros return policy?
4: All merchandise is sold as is. Back to Top
How can retailers partner with ValueBros to liquidate merchandise?
5: ValueBros continuously seeks to expand it source of reputable suppliers. Interested parties should contact us contact@valuebros.com. Back to Top
Who pays for shipping?
6: The buyer will always pay for shipping unless otherwise stated. Back to Top
Do we accept PayPal?
7: Yes we do. Payments can be sent to payments@valuebros.com. Back to Top
What Does F.O.B. Mean?
8: F.O.B. is abbreviated for Freight On Board. This is the location the merchandise is shipped from.
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Are there additional or hidden charges?
9: The only charges are for the merchandise and shipping. No additional charges are applied unless otherwise specified prior at the time of sale. Back to Top
How is my merchandise delivered and at what cost?
10: We deal with several freight companies and provide you with quotes at best possible price. However, you can arrange your own pickup and you are not obligated to use our contractors. Back to Top
How do I pay for Freight?
11: Usually we ship via freight collect, we will provide you with transport company information and whom will make payment arrangements with you. As mentioned above some loads will have to be prepaid due to restricted sale of goods to some states. Back to Top
What is a Pallet? And what is a Gaylord?
12: A pallet is a wooden skid, usually the dimensions are 4x4, and height of pallet will vary depending on department stores. We can say that pallets are usually 4 feet high and can be as high as 6-7 feet tall. Merchandise is stacked and shrink-wrapped. A Gaylord is also the same dimensions but, it is a big open box, (looks like a big watermelon box) usually, they use these types of boxes for apparel. Back to Top
How do you accept payment?
13: Payment is required within 24 hours of sale. Payments are through wire transfer, PayPal, cashiers checks and money orders. Company checks are also accepted for some loads; however, it may take longer to release merchandise due to processing to clear. Back to Top
What is the minimum and can I buy in smaller quantities?
14: Some minimums do apply on certain loads or pallet deals. However, we are very flexible and willing to offer you availabilities suited to your budget and warehouse space. Please let us know which lots or loads are of interest and we will look into supplying you at a comfortable solution. Back to Top
How can I get deals from your company?
15: We will put you on our mailing list and supply you with product list however; the best and most effective way is to communicate with us daily. Everyday, we receive offers to buy and it is very difficult to advise customers via email on hourly offers. Loads from Department stores are offered on first come first served basis. Back to Top
Can I advertise brand names?
16: You may advertise branded goods as marketing technique. However, any trademark names (department store name) is unauthorized to do so. An agreement of sale is enforced, as these are the conditions from Department stores themselves. Back to Top